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Animal & Insect

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1. Where do I get a dog license?

This is no longer required. Any question can be addressed by the county at 317-776-9600.

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Automatic External Defibrillators

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1. How many AEDs do I need at my work site?

The goal is to have an AED located so that it can be reached and deliver a shock within three minutes. The placement of AEDs is usually determined by the size of your facility. Often, one AED is enough but if your facility is spread out or on several floors of a building, more than one may be recommended.

2. How much does an AED cost?

The price varies by make and model. Most AED's cost between $1,100 and $2,000. The Fire Department is partnering with several vendors to obtain the best price available for businesses interested in implementing an AED program.

3. What training is involved?

Training typically involves a course in CPR; the use of barrier devices in CPR; the use of an AED; and how to recognize the signs of stroke, heart attack, and cardiac arrest. The class lasts about two to three hours.

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Court

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1. Do I have to come to court?

Please see Who Must Appear.

2. How can I see / obtain a copy of my driving record?

You may access your driving record at the Indiana BMV website.

3. How do I check on the status of my case?

You can check the status of your case online.

4. Is there an after hours drop box for ticket payments?

Not at this time.

5. What are the costs for seatbelt violations?

Seatbelt violations do not carry court costs, only a $25 fine. If the court finds in favor of a defendant after a trial, no fine or costs of any type are imposed. If you wish to contest the charge, your case will be transferred to Hamilton County Superior Court after your initial appearance in Fishers City Court.

6. What are the city holidays when the court and court office are closed?

Please visit the City Holidays page for a list of holidays observed.

7. What happens on your day in court?

It is very important that you arrive in court on the day and time stated on your ticket, summons, subpoena, or court notice. You must check in with the court bailiff when you arrive. If you arrive late, or if your name is not called, you should notify court personnel immediately. You may also wish to check the court calendar posted at the entrance to the courtroom to see if your matter is listed.

All electronic devices must be turned off. Electronic devices may not be turned on and set to vibrate. Any person using an electronic device will have it confiscated during court proceedings.

At the beginning of the court session, the judge will give an opening statement explaining court procedures, defendants' rights and penalties. The judge or bailiff will then call each defendant individually and ask them to admit, deny or plead no contest to charge. If the person admits or pleads no contest, the judge will listen to their explanation and enter the appropriate fine and court costs. If the defendant denies the allegations, the court will not hear any explanation at that time but will set the case for a contested trial where all parties have the opportunity to be present and be heard.

At a trial, each side has the opportunity to present evidence by the testimony of witnesses and presentation of documents, photographs and diagrams. Each side has the opportunity to ask questions of the opposing witnesses. Once the judge has heard the testimony, he or she will decide if the defendant has committed the violation, has not committed the violation, or if the case should be dismissed. If the defendant is found to have committed the violation, the judge will impose the appropriate fine and costs. If the judge finds that the defendant did not commit the violation or that the case should be dismissed, no judgment is entered against the defendant and no fine or costs of any kind are imposed.

All City Court proceedings are tape recorded. Please remain quiet. The length of time you will be in court depends on many things. Some cases take longer than others. So, please be patient.

8. What is the penalty for missing a court date and not paying?

A minimum $25 late fee will be imposed if the court does not receive payment by the court date and the defendant does not appear in court. Further, if you fail to pay your ticket on or before your court date or fail to appear at your court date, the City Court will notify the Bureau of Motor Vehicles (BMV) to suspend your driver's license. The BMV will mail a notice of suspension to the last address you provided to the BMV on your drivers license.

9. When is my payment due?

Your court date is at the bottom of your ticket. If you are not required to attend your court date, and if you do not wish to appear in court, you must pay your ticket before your court date. No payment will be accepted until seven days have passed since the ticket was written to ensure the court has processed the case.

10. Will points be put on my driving record? How many points am I allowed?

Current information on the BMV's point system is available on their website.

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Engineering

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1. Can I have a fence or landscaping in my easement or the rights of way?

Easements and rights of way are portions of land set aside to conduct repairs and perform maintenance on utility lines. Homeowners may place a fence or landscaping in some easements but not in the right-of-way or in stormwater easements. However, the homeowner should be aware that these may be moved to allow for utility improvements.

Landscaping or construction within a drainage easement is forbidden by the Stormwater Management Ordinance as follows: There shall be no trees or shrubs planted, nor any structures or fences erected, in any drainage easement, unless otherwise accepted by the City Engineer.

Fence permits are available through the Community Development department for construction outside of the drainage easement only. Call 317-595-3160 for more information on right of way permits.

2. Where can I get information on block grants?

In an effort to remain a smart, vibrant community, the City of Fishers is constantly working to identify areas for improvement and seeking out solutions to address those areas. This spring, with the help of Community Development Block Grants totaling in $385,000 Fishers DPW will aggressively address gaining infrastructure in The Pines, Roxbury and Sunblest Neighborhoods.

In the Orchard at Sunblest neighbhorhood and areas around Roy G. Holland Memorial Park, Sunblest Countryview and Sunblest Farms, $190,000 has been allocated to remove and replace approximately 650 non-ADA compliant sidewalk trip hazards.

Major infrastructure rehabilitation is planned for The Pines and Roxbory neighborhoods near the northeast corner of 96th Street and Allisonville Road. The $195,000 project will include asphalt resurfacing of all public streets within the neighborhoods, as well as the replacement of 1,174 linear feet of curb. There will be an additional focus on rehabilitating existing sidewalks; bringing them into ADA compliance by constructing ADA curb ramps with detectable traction as well as the removal and replacement of approximately 175 non-ADA compliant sidewalk panels.

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Fats Oil and Grease

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1. What is a Food Service Facility?

Any commercial facility discharging kitchen or food preparation (raw, pre-cooked or cooked) wastewaters including bakeries, restaurants, motels, hotels, cafeterias, hospitals, schools, assisted living, bars, markets, coffee shops, etc. and any other facility which, in the city's opinion would require a FOG pre-treatment device installation by virtue of its operation.

2. What is a FOG Pre-treatment device?

FOG pre-treatment devices include oil-water separators, grease traps and grease interceptors, or other approved devices designed to separate FOG from wastewater.

3. What is an Oil Separator?

An Oil Separator is a device which utilizes the difference in density between oil, petroleum products or chemical products, and water for removal.

4. What is a Grease Interceptor?

A Grease Interceptor is an outdoor, watertight receptacle utilized to intercept, collect, and restrict the passage of grease and food particles into the sanitary sewer system to which the receptacle is directly or indirectly connected, and to separate and retain grease and food particles from the wastewater discharged by a facility. An interceptor shall have a capacity of at least 1,000 gallons to serve one or more fixtures and shall be located outside the building.

5. What is a Grease Trap?

A grease trap is an indoor, watertight receptacle utilized to intercept, collect and restrict the passage of grease and food particles into the sanitary sewer system to which the receptacle is directly or indirectly connected, and to separate and retain grease and food particles from the wastewater discharged by a facility.

6. What is the Fats, Oils and Grease (FOG) Management Program?

The FOG Management Program is designed to control the concentration of FOG entering the city's wastewater collection and treatment system to eliminate associated pipe blockages, sanitary sewer overflows, odors and treatment plant upsets. Program elements consist of (1) Food Service Facility registration of FOG pre-treatment devices, (2) scheduled cleaning and maintenance of pre-treatment devices, (3) record keeping of cleaning and maintenance activities and reporting.

7. What is the Modification Request Form?

The Modification Request Form is a form provided by the Utility for the Food Service Facility to complete in order to be considered for a modified cleaning schedule or exemption releasing the Food Service Facility from the need to install a grease trap/interceptor.

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Fire & Emergency Services

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1. Does Fishers have laws regarding fireworks?

Yes. In 2013 Fishers passed a fireworks ordinance explaining what fireworks may be used and when they may be used. Fishers Fireworks Ordinance

2. What kind of burning is permitted?

Fires are permitted for celebrating Twelfth Night ceremonies, school pep rallies, scouting activities, recreational and cooking purposes (i.e., camp fires), residential burning (burning is absolutely prohibited in apartment complexes and mobile home parks). Details on Permitted Fires

3. How do I become certified in CPR?

You may contact Fishers Department of Fire and Emergency Services at 317-595-3200, to make a request for a specific course. We provide certifications in Healthcare Provider CPR, Heartsaver CPR and AED or Heartsaver CPR, AED and First Aid. Our instructors can provide individual or group sessions and fees are priced according to type of class and size.

4. How do I get a copy of my run report?

You may contact EMS / Training Administrative Assistant Barb Hathaway, during our normal business hours, 8:30 a.m. to 4:30p.m., Monday through Friday. You will be required to show a picture ID and fill out the necessary HIPAA forms mandated by federal law. You may also request your records be sent in electronic format by sending an email.

5. Whom do I talk to about my bill?

For questions concerning your bill please contact The Accumed Group, the billing company for Fishers Department of Fire and Emergency Services, at 800-926-6985. If you feel like there is an error or discrepancy in your billing, please call 317-595-3200.

6. How do I obtain a copy of my invoice?

You may contact The Accumed Group, the billing company for Fishers Department of Fire and Emergency Services, at 800-926-6985.

7. How do I pay my bill?

To pay your bill, please contact The Accumed Group. This is the billing company for Fishers Department of Fire and Emergency Services. They can be reached at 800-926-6985. Business hours are from 8:30 a.m. to 5 p.m., EST.

If you are in the area, you can deliver your payment to the administrative office at 2 Municipal Drive, Fishers, Indiana, 46038 and ask for the EMS Administrative / Training Assistant. Our business hours are from 8:30 a.m. to 4:30 p.m., Monday through Friday.

8. How do I apply for financial hardship?

To apply for financial hardship, please contact The Accumed Group, the billing company for Fishers Department of Fire and Emergency Services, at 800-926-6985. You may also contact Barbara Hathaway at 317-595-3225, or via email to request an electronic copy of the needed forms.

9. Do the EMTs on the ambulances fight fires too?

Yes, all of the personnel responding on fire department emergency vehicles are firefighters and EMT’s and some are also paramedics as well.

10. What do firefighters do all day?

A normal day for our fire fighters consists of daily meetings, physical fitness, fire, and EMS trainings, daily cleaning and maintenance of the house and trucks, meal preparations, and emergency runs. Each evening after meals is spent cleaning and preparing the house for the next day’s crew.

11. Where do the firefighters sleep?

Each station has a general bunk room where all firefighters sleep at night. The large rooms are lined with single beds and foot lockers for each person's bedding. Men and women share the bunk room but do have separated locker rooms for dressing and showering. All members sleep in uniform t-shirts and gym shorts so they are ready to respond to emergencies in the middle of the night.

12. Why do I see fire trucks at the grocery story?

The fire crews go to the stores daily to purchase food supplies for the day’s meals. Meals are prepared and eaten together in a family atmosphere. They are bought by the individual firefighters as part of their daily expenses.

13. Why do multiple trucks come to my emergency when I call 911?

Some emergencies require more people to mitigate the situation. For instance if someone needs to be lifted or moved, it is safer for the injured person and the firefighters to have more help to decrease the likelihood of injuries. Sometimes the closest truck is sent with personnel to assure help is obtained quickly until the most appropriate truck can arrive.

14. Why do the fire stations have big screen televisions in the day rooms?

These televisions are bought by the firefighters and not by the city's funds. Each firefighter pays dues weekly into a general fund, called the "house fund," which pays for items such as condiments for meals, cable TV services, house decorations, pots and pans, and televisions.

15. How do your shifts work? What are the benefits of working this schedule?

Shift firefighters work a 24 hour work day with 48 hours off in between shifts. There are three shifts that report to work on their respective day at 7 a.m. and work until 7 a.m. the following day. This schedule provides a team concept with crews that are often providing services and completing duties that cannot be accomplished in an eight-hour shift. Economically, it benefits the community because fewer firefighters are needed to provide a 24 hour response.

16. How do I apply for the Fire Department?

We are always accepting job interest cards for the Fire Department. By visiting our webpage you may leave your personal contact information and will be contacted when hiring processes are being prepared. You can find the job interest card online.

17. If I want to become a firefighter or EMT, what kind of classes should I take in school?

A high school diploma or equivalent is required and college level studies are preferred. All general studies are helpful to become a well-rounded employee with special emphasis on sciences, math, and English. Entry level courses with focus on firefighting and EMS are: Firefighter I / Firefighter II and EMT-B. These classes will provide a basis of helpful knowledge but are not generally required for application to the Fire Department.

18. What are the hours of the fire department? How do I contact them?

For non-emergency calls for assistance, please call 317-846-2525. For all emergencies call 911.

The Fire Department administrative offices are located at 2 Municipal Drive, Fishers, Indiana. Normal business hours are from 8:30 a.m. to 4:30 p.m., Monday through Friday.

You may reach administrative staff by visiting the office or by email .

19. What is the ISO rating for Fishers?

Fishers holds an ISO rating of 2 for hydranted and non-hydranted areas.

20. What emergency services does the fire department provide?

Fishers Department of Fire and Emergency Services provides:

• Fire suppression and rescue
• Automobile extrication
• Emergency medical care both advanced life support and basic life support
• High and low angle rope rescues
• Confined space rescue
• Collapsed building rescue
• Hazardous materials response
• Swift water and top-water rescue
• dive rescue in open waters

21. How do I schedule a visit with the Fire Department?

Just complete our Schedule a Visit form in the Form Center.

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Floodplain

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1. How can I learn more about federal guidelines?

Visit FEMA’s Flood Map Service Center. FEMA'a Flood Map Service Center

2. How can I learn more about Fishers guidelines?

The Fishers Unified Development Ordinance (UDO) addresses local floodplain requirements in Sections 1.32, 1.34, 5.034, 7.017, 9.012, 9.013 and Article 11 (Definitions). Fishers Floodplain Ordinance

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HR - Jobs

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1. How do I apply for employment?

Fishers accepts applications for open positions only. Open positions are
posted on the Fishers Online Hiring Center web page and in the lobby of City Hall at
1 Municipal Drive. An application must be submitted for each available position for
which you wish to apply. A resume may not be submitted in lieu of a city application.
Please refer to the Online Employment Application Guide for step-by-step application instructions. Applications must be received by 4:30 p.m. on the closing date of recruitment. For more information...

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Main

Show All Answers

1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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Matching Grants

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1. Where can I learn all the details for these grants?

The first section of the actual application provides all the details on grant (uses, funding, etc.)

2. What are the main differences between Neighborhood (NMG) and Tree Matching Grants (TMG)?

The NMG is limited to HOA/Neighborhoods. TMG funding can be applied for by an individual/HOA/Neighborhood.

3. When is the information / deadlines for these two grants posted?

They are posted annually in December for the upcoming year.

4. If an applicable group has been a recipient of either the Neighborhood Matching Grant (NMG) or the Tree Matching Grant (TMG) in one year, can they apply for the other grant the following year?

Yes, if for example, you have received the NMG in 2013 – you cannot apply for the NMG again until 2016. The same principle applies to the TMG. However, if you received the NMG in 2013, you can apply for the TMG in 2014.

5. If an applicable group has applied but not been awarded the NMG or the TMG, can they apply the following year?

Yes

6. Upon receipt of the grant and completion of the work, can the substantiating documentation for reimbursement be submitted via mail or e-mail?

Yes

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Nickel Plate District Amphitheater

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1. Is smoking allowed at the Amphitheater?

Smoking is not allowed on any city property, which includes Municipal Drive and all parking lots.

2. Is the Nickel Plate District Amphitheater handicap accessible?

Yes. Audience areas and restrooms are fully accessible to wheelchairs users.

3. What am I allowed to bring inside?

Blankets, sun screen, strollers, food, drinks, children (most events are family friendly), bags, umbrellas, lawn chairs, and some children’s toys.

4. What am I not allowed to bring to the Amphitheater?

Fireworks, skateboards, laser pens or laser products of any type, stickers, air horns or noise makers of any type, Any other item deemed unacceptable by the City of Fishers.

5. What kinds of food/drinks are available at the Amphitheater?

Outside food, drinks, and coolers are welcome at the NPD AMP during Tuesday Night Concerts, AMP After Dark Concerts (excluding the Spark!Fishers show), Wednesday Concerts on the Central Green, and Farmers' Market concerts. If a show is ticketed, tickets will detail cooler permissions for that concert. Some events have accompanying food trucks (mobile concession stands) with various types of food available. See details here.

6. Is there a lost and found?

The Nickel Plate Amphitheater will not be responsible for any personal belongings or items of any type; however, any item turned into city staff will be placed in City Hall lost and found for 30 days.

7. What if my child needs a diaper change?

Nickel Plate Amphitheater is pleased to provide family restrooms behind the amphitheater.

8. What types of behavior and activities are prohibited?

The following behavior and activities are grounds for eviction from the Nickel Plate Amphitheater: public drunkenness, use of illegal substances, use of profanity, unacceptable language or gestures of any type, smoking, fighting, threatening behavior, throwing objects, soliciting, commercial activities including vending without a permit, distributing literature/produce without prior written consent of facility management.

9. What should I do if I witness prohibited conduct or have a concern with a participant or attendee?

Please notify event organizers, volunteers, staff or city personnel immediately.

10. What if I am separated from my child?

Lost children will be taken to the Fishers Parks & Recreation Staff Tent and an announcement will be made if not claimed in a timely fashion.

11. Can I bring my pets?

Yes, you may bring dogs only provided they are on a leash, the owner cleans up any waste, and the owner strictly adheres to all proper “pet etiquette”.

12. Is there a parking map for the Amphitheater and what is the cost?

Yes, please see the parking map. All parking is free.

Parking Map

13. Where is bike parking located?

Yes, the city has a Pedal n’ Park valet bike parking located on the southeastern corner of City Hall. You may leave you bike and get a ticket as you would for valet parking. City staff monitors and safeguards the bikes during special events.

14. Can I bring alcohol to an event?

Coolers and alcohol are welcome at the NPD AMP during Tuesday Night Concerts and AMP After Dark Concerts (except for Spark!Fishers show). If a show is ticketed, tickets will detail cooler/alcohol permissions for that concert. See details.

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Parks & Recreation Online Registration FAQ's

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1. How do I get a user name and password?

In order to receive a user name and password, you must sign up for an account online.
Simply click on the "Login" button, click the “If you are a brand new patron with us, please click here to register for a new account” link. Fill in the blanks with your information, and click the "Finish" button. Please include all family members and their dates of birth. This will save you time in the future.

2. Once I've requested an account, how long will it take for my account to become active?

Account approvals are processed during regular business hours (excluding holidays), Monday-Friday, 8:30 a.m.-4:30 p.m. Generally, within 1 business day, you should receive an e-mail containing instructions for login.

3. What if I have forgotten my password?

If you have an e-mail address in the system, the site will e-mail your password to you. Just click the "Forgot Your Password?" link on the bottom of the login screen. You are allowed to change your password by clicking on "Change My Password."

4. How do I register for an activity?

Click on "Search" and select "Activity" and "Search."
Find the activity by either entering the activity number or using the search features.
Click on the shopping cart to the left of the desired activity.
Once the activity is selected, select the person to register from the drop down list.
Click on the shopping cart at the bottom. Agree to any waivers that may appear. Proceed to checkout.
Confirm person and price. Enter credit card information. Proceed to authorize the credit card and view receipt.

A receipt will also be e-mailed to the e-mail address on file in a PDF format.

5. What credit cards do you accept for online payment?

We accept American Express, Visa, MasterCard, and Discover.

6. What is your refund policy?

Find details about the Fishers Parks & Recreation Refund Policy for summer camps, dances, and programs. 

More Info...

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Permitting & Inspections

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1. Why do I need a permit?

A permit is a way of providing reasonable controls for the design, construction, use, occupancy, and maintenance of buildings, their facilities, and various components. The permit document shows that a building project is being constructed under processes for insuring code compliance and public safety.

2. Do I need a permit to install a gas line for a grill or fire pit?

Yes. Please contact the Department of Community Development at (317) 595-3120 for more information.

3. Do I need a permit to extend or enlarge my driveway?

Yes, the maximum width of a driveway must not exceed 24’. A Right of Way permit is required. For more information contact the Department of Engineering at (317) 595-3160.

4. Do I need a permit to enclose a porch?

If you are screening in an existing covered porch or covered deck, a permit is not required. If you are making a weatherproof enclosure of an existing porch or deck, a permit is required. Because it extends the "indoor" area of the house, enclosing a porch or a deck is considered an addition and is subject to the same setback limitations as the house itself. For additional information and permit fees, contact the Department of Community Development at (317) 595-3120.

5. My Home Owner’s Association (HOA) is telling me that I cannot build my project. Is this true?

While your project may be approved by the city you should check your deed restrictions and HOA requirements before applying for a permit. Deed restrictions and HOA requirements may supersede city requirements. The city does not enforce HOA deed restrictions and/or covenants.

6. How long will it take to get my residential permit application approved?

If all the required information is included at the time of submittal, in most cases it will take no more than 15 working days. You will be notified by phone when it has been reviewed and approved.

7. How long is my permit good for after being issued?

Work must commence within 12 months from date of issuance and project must be complete no more than 24 months after permit issuance unless good cause for an extension of completion time can be shown.

8. Who is my inspector and what time will he be here to conduct my inspection?

You may contact the Department of Community Development by 9:30am to find out which inspector will be performing your inspection. Timed inspections are primarily performed for concrete placement inspections such as footings, pre-slabs, basement rebar inspections and driveway/sidewalk inspections. In the event your project is located in an existing occupied residence, you may contact us to set up a timed inspection. Examples: basement finish, residential remodel and residential room addition. We also perform timed inspections for Commercial Building Final inspections.

9. When do I get my Certificate of Occupancy?

Residential: Upon approval of final inspection, you may request your Certificate of Occupancy be faxed, emailed, or sent via postal service.

Commercial: After final inspection approval, the inspector will start the process for the issuance of the Certificate of Occupancy. Commercial Certificates of Occupancy are issued when all project commitments have been completed or dates scheduled for completion accepted. Final inspection approval and issuance of Certificate of Occupancy include reviews and inspections by the following departments: Community Development, Fire Department, and Engineering Department.

10. Why should my contractor pull the permit instead of me, the homeowner?

When a contractor is hired, they must pull the permit because they are doing the work and will be responsible for making sure the work meets the city’s code requirements. They are required to be registered with the city. Always ask to see the permit before work is started.

11. What method of payment can I use to pay for my permit?

You may pay with exact cash, check, or credit card. Please note that credit card payments will be charged a 3% convenience fee for all transactions. At this time, all payments must be submitted in person at the Department of Community Development office.

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Plan an Event

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1. Can I put up signage or banners for my special event?

All such items must have prior approval and should be a part of your Special Event Permit request.

2. Can I have a food truck at my event?

You may have a food truck at your event. The food truck must obtain a food truck permit with the City of Fishers Community Development Department. The only time a food truck would not require a permit is in the event of the food truck being use for catering purposes. For example, a business is having an employee appreciation day and is paying for all of the food for its employees where individual transactions do not take place between an employee and the food truck, no permit would be required. Permit Application

3. When applying for a special event application, when do I need to get a State of Indiana Amusement and Entertainment Permit?

This permit is issued through the State of Indiana Department of Homeland Security. You may visit the following link to learn more information: State of Indiana

4. If I do hold an event can I put up canopies and tents? Can I use stakes?

If approved, the Fishers may allow canopies and tents; however stakes are not allowed due to the multiple underground utilities. However, water barrels, bricks, and other forms of weight are permitted for use.

5. Where can I find an example of an Emergency Plan for my event?

You may contact the city's Fire & Emergency Services Department at 317-595-3200 and ask to speak with Mark Elder, the contact in this department for such information.

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Police Recruitment

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1. How many times per year do you test?

Depending on manpower needs we generally have a testing process once a year.

2. How long does the testing process take?

The testing process takes approximately 7 months to complete.

3. How many times is an applicant required to travel to Fishers during the process?

A local applicant must travel at least 3 times to Fishers during the testing process. If an applicant continues to the last step in the process, he/she would have to make 1 additional trip. (written exam, oral interview, polygraph, physical/psych) If an applicant lives out of state, we try our best to cut down the number of trips made to Fishers by combining tests on the same days or weekends.

4. How many officers do you hire every year?

The hiring of officers varies from year to year, depending on department budget and community needs.

5. Why is there a maximum age requirement of 35 years old?

The age requirements are governed by the Public Employees Retirement Fund (PERF). The 1977 Police & Fire Fund has established these guidelines for any officer under this retirement system. In short, you must be at least 21 years of age and you cannot have reached your 36th birthday.

6. What is the minimum age of retirement under PERF?

The minimum age of retirement under PERF is 20 years of service (with PERF) and 52 years of age. Example 1: If an officer is hired at 32 years old, he/she can retire at age 52 with full retirement benefits. Example 2: If an officer is hired at 21 years old, he/she can retire at 41 years old, but cannot collect retirement benefits until age 52.

7. Does the Fishers Police Department have their own academy?

No. Fishers Police Officers attend the Indiana Law Enforcement Academy in Plainfield, Indiana for 14 weeks.

8. How long is the Field Training Program?

The Field Training Program is 16 weeks long.

9. Is the Field Training Program shortened for Lateral Officers?

Lateral Officers go through the same training as non-lateral officers. Depending on the experience of the lateral officer and success in the program, he/she may be released to solo patrol at an earlier stage of the FTO program.

10. Are Lateral Officers compensated for their experience?

Yes. Lateral Officers are compensated for their experience based on our 7 step salary scale.

11. What are the shift hours for the patrol officers?

The patrol officers work 12 hour shifts. Day shift hours are from 5 a.m. to 5 p.m. and Night shift hours are 5 p.m. to 5 a.m.. They work 2 days on and 2 days off, and then every other Sunday.

12. What are the residency requirements for Fishers Police Officers?

Fishers Police Officers must reside in Hamilton County or a surrounding county.

Officers who reside in Hamilton County are given a take home car after successful completion of the FTO program.

13. What specialty positions are available?

SWAT team, K-9, D.A.R.E., Field Tech, Investigations, Accident Reconstructionist, Emergency Vehicle Instructor, Firearms Instructor, Motorcycle Unit, Hostage Negotiator, Defensive Tactics Instructor, Dive team

14. When can an officer be eligible for a specialty assignment?

When a specialty assignment becomes available, an officer must have at least 2 years sworn service with a police department to be eligible.

15. Do Fishers Police Officers have to purchase their own uniforms and equipment?

No. Uniforms and equipment are provided by the police department the first year. After the first year officers are given $900 per year to maintain their uniforms.

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Public Works

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1. Who is responsible for mowing the easements and rights of way?

The homeowner is responsible for maintaining the easement, which includes mowing. Public Works is responsible for maintaining the rights of way; however, if the homeowner prefers to mow them it will allow Public Works to pursue other projects.

2. Who picks up stray animals?

The Fishers Police Department has an animal control officer. Contact Hamilton County Dispatch at 317-773-1282 to report a loose domestic animal.

If the animal is dead in a roadway, contact us at 317-595-3160.

3. What if my question isn't listed here?

Contact our office at 317-595-3160. Our Office hours are 8:30 a.m. to 4:30 p.m., Monday through Friday, or you can submit a question via email.

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Public Works - Sewer Main Cleaning

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1. What is sanitary sewer system cleaning?

Sanitary sewer cleaning is a routine operation that results in a debris and blockage free gravity sanitary sewer system. During this activity, high velocity water is sprayed against the internal pipe walls of the city’s sanitary sewer, systematically removing accumulated grease, debris, and sediments.

2. Why is sanitary sewer cleaning necessary?

Fishers Public Works Department is committed to providing uninterrupted sanitary sewer service. Grease and other debris can form deposits on the internal wall of the sanitary sewer pipe. Over time these deposits can cause blockages and backups in the sanitary sewer. In order to reduce the potential for sewer blockages and backups Public Works Department crews clean the 110 miles of 8- to 27-inch diameter sanitary sewer pipe in the city’s Sewer District annually.

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Sewer Cleaning

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1. How are the sanitary sewers cleaned?

Public Works Department crews use a method called “hydraulic jetting” to clean sanitary sewers. The activity consists of running a hose with a jet nozzle attached through the sanitary sewer. Entry to the sanitary sewer is made via a manhole structure. These manhole structures are evident in yards and streets by the cast iron lids visible at the ground surface. Once the jet nozzle and hose are feed into the sewer pressurized water is applied. Water exiting the jet nozzle at high velocity forces the jet nozzle/hose assembly down the sewer pipe, cleaning the sewer as it goes. Once the jet nozzle/hose assembly reaches the next manhole structure (300 to 400 feet distance) the hose is reeled back mechanically cleaning the sewer pipe a second time.

2. What can I expect when sanitary sewer cleaning is taking place in my neighborhood?

The city's sanitary sewers are located in the street right-of-away or dedicated utility easements. These easements may run along the front, side or back of residential and commercial properties depending on the layout and construction of the sanitary sewer lines serving the area. Public Works Department crews will use these easements to access the sanitary sewer lines and associated manholes. Hydraulic jet cleaning of each section of sewer line (300 to 400 feet) may take a few minutes up to an hour. Depending on the distance between the sanitary sewer and the house or building, a rumbling or water running noise may be heard. The action of the jet nozzle moving past the house or building lateral connection may cause a slight negative pressure (vacuum). This vacuum may momentarily pull down the water level in toilets and plumbing fixture traps. The house or building plumbing vent should prevent water from completely being pulled from toilets and plumbing fixture traps.

3. Why is the house or building plumbing vent important during sanitary sewer cleaning operations?

The house or building plumbing vent has a number of important functions. First, it allows air in drain lines to be displaced so that water will flow down from toilets, sinks and other plumbing fixtures to the house or building main drain line and lateral connection to the city's mainline sanitary sewer. Second, it provides ventilation of the sanitary sewer helping to maintain the wastewater “fresh” and less odorous. Wastewater flowing in the sanitary sewer creates a slight pressure drop that draws air down through the vent and into the mainline sanitary sewer. Third, the vent along with the plumbing fixtures “traps” prevent odors and dangerous sewer gases from traveling from the sanitary sewer, up the house or building lateral connection and into the house or building. Fourth, the vent reliefs any pressure drop (vacuum) that may be created during sanitary sewer cleaning operations. Odors and other plumbing problems can occur if the house or building vent(s) are not properly installed and maintained. Vents can get clogged with bird or insect nests, leaves and debris in the house or building plumbing. Vents can also be installed incorrectly or in the wrong location(s).

4. What causes odors in my house or building immediately after cleaning of the sanitary sewer?

The most likely cause of odors inside the house or building is that one or more of the plumbing fixture traps is dry. It may have been dry prior to the sanitary sewer cleaning or the water normally in the trap may have been drawn out if the house or building vent is not operating properly. Odors problem in the house or building can be easily remedied by pouring a quart of water down each plumbing fixture to refill the trap. If the odor does not go away after refilling the plumbing fixture traps, there may be a more serious problem with the house or building plumbing. A licensed plumber should be consulted.

5. What causes the water in my house or building toilet to bubble, burp or overflow?

Similar to the cause of odors, water burping from the toilet is causes by an improperly operating plumbing vent. A licensed plumber can diagnose the problem and make recommendations. In the meantime, the problem can be temporarily solved by opening the clean out cap to your house or building lateral. Most houses and building have a clean out located on the side or front of the structure approximately three feet from the wall. The open clean out acts as an additional vent for the house or building plumbing. Opening the clean out should only be a temporary remedial until a licensed plumber can make permanent repairs. Open clean out allow rodents, debris and stormwater to enter the sanitary sewer.

6. Does the city's program of cleaning the sanitary sewer system include my house or building lateral connection?

The hydraulic jetting of the city's sanitary sewers does partially clean the house or building lateral as the jet nozzle moves past the connection point to the sanitary sewer, but is not design to clean the lateral. House or building lateral maintenance is the responsibility of the property owner.

7. How can I get more information on the city's sanitary sewer cleaning program?

If you have a question or need additional information on the city's sanitary sewer cleaning program, contact:

Rick Farnham, Public Works Assistant Director, 10210 Eller Rd., Fishers, IN 46038, 317-595-3281 (office) 317-219-9611 (cell) farnhamr@fishers.in.us

Dan Tucker, Supervisor, 10210 Eller Road, Fishers, IN 46038, 317-595-3108 (office), 317-339-8683 (cell) tuckerd@fishers.in.us

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Sump Pump Disconnection Program

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1. What is a sump pump and why is it needed?

A sump pump is a device usually located in a basement or crawl space that conveys stormwater from downspouts and building foundation drains into your backyard, nearby storm sewer or retention pond. It is needed so the basement or crawl space does not flood during a storm or when the ground water table elevation is high.

2. What is a sanitary sewer?

A sanitary sewer is a pipe utilized to convey wastewater from your toilets, showers, sinks, laundry/dish washers and floor drains to the wastewater treatment plant. The treatment plant treats and removes bacteria, solids and other pollutants from the wastewater prior to discharge to the White River.

3. What is a storm drain?

The storm drain is a pipe or swale designed to take stormwater from the streets, sidewalks, and residential and commercial properties, and conveys it to nearby retention ponds, creeks and streams. This “clear” stormwater is not treated at the wastewater treatment plant.

4. How do I see if my sump pump is connected to the sanitary sewer?

While the sump pump is running, follow the discharge pipe from the sump pump to the outlet or connection point to a larger pipe. If the pipe does not go outside to your backyard, nearby storm sewer, sub-surface drain or into a cistern/drywell then it is most likely connected to the sanitary sewer.

5. How does a sump pump connected to the sanitary sewer cause problems in the wastewater conveyance and treatment system?

A typical sump pump can add up to 6,000 gallons a day to the wastewater conveyance and treatment system. A sanitary sewer pipe that has designed capacity for 200 homes can be taken up completely by 18 sump pumps. Overloaded sanitary sewer pipes can backup into basements and overflow from manholes. This situation can cause environmental damage and endanger human health. Additional stormwater flows at the wastewater treatment plant increase the cost of treatment and impact treatment performance. Sanitary sewer overflows and discharge limitation non-compliance at the wastewater treatment plant are violations of the city’s permit with the Indiana Department of Environmental Management and U.S. EPA.

6. Are sump pump connections to the sanitary sewer system illegal?

Yes. The city's Sewer User and Stormwater Ordinances prohibit the discharge of clear water to the sanitary sewer. Any sump pump currently connected to the sanitary sewer should be disconnected and re-routed.

7. What can I do with the clear water that was going into the sanitary sewer?

Clear water can be directed to a low point in your backyard and/or conveyed into a rain garden. The water can also be collected in a cistern and used later, or in a dry well so the water will slowly seep back into the ground. If there is a storm drain near your home the water can also be conveyed directly into the storm drain. Remember, only clean water can go into the storm drain.

8. Who can I contact for additional information?

Please contact Rick Farnham, Assistant Director – Department of Public Works, 10210 Eller Rd., Fishers, In 46038, 317-595-3281 (office), 317-219-9611 (mobile), email: farnhamr@fishers.in.us

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Transportation Plan

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1. Does Fishers have a transportation plan now?

Currently Fishers has a transportation plan which was originally approved in 1980. It has been modified from time to time.

2. Why is the transportation plan being updated?

Fishers has experienced significant growth and will continue to do so. As growth occurs, new demands are placed on the Fishers’ transportation network. The plan anticipates those impacts and enables strategic decision making to address needs.

3. What will the plan accomplish?

The transportation plan looks at needs to the year 2040. The intent is to anticipate key transportation issues that the city will need to address in the future. By looking at short term, mid-term and long term issues, Fishers will be well positioned to make strategic decisions and target investments to meet future transportation needs.

The update will also broaden the scope of the plan to include alternate transportation needs. Bicycle, pedestrian and transit options will also be considered in the update.

4. What types of issues will the plan address?

The plan will look at a broad cross section of issues including future demands, demographic changes, strategic priorities and regional connections.

5. Will there be opportunities for people to comment on the plan?

Absolutely! There are a variety of opportunities for people to offer their comments. The website will provide updates on the plan and welcome comments or questions. Staff also attended several public events and hosted an online survey to talk with residents about their thoughts on Fishers transportation. Results of the survey are available online. The plan is scheduled to be completed in 2015. Additional public input sessions will be held throughout the development of the plan. Continue to check the website for updates.

6. What are Complete Streets?

“Complete streets” are streets that are designed for a full range of transportation alternatives. They provide lanes for cars and bikes, pathways for pedestrians and may also accommodate transit, as appropriate.

7. Is there any organization in Fishers that advocates for pedestrians and cyclists?

Yes. A pedestrian/cyclist advocacy group has been formed. Dan Shearer is the President of the group. If you are interested in making contact with this group, please contact Sue Harrison (harrisons@fishers.in.us) for additional information.

8. If I have a specific concern such as a pothole to report, is the transportation plan the place to have that addressed?

No. The city’s Public Works Department handles day-to-day issues with Fishers transportation network. You may submit your concern on-line ( www.fishers.in.us/requesttracker.aspx ) or by calling 595-3160.

9. Will the plan consider on street parking and parking structures downtown?

The Nickel Plate District is experiencing a lot of development. It does include two indoor parking structures and some on street parking.

10. When will the transportation plan be completed?

The Plan will be completed in 2015.

11. What is the approval process for the plan?

The transportation plan will require council approval. Prior to council considering approval of the plan, Plan Commission will hold a public meeting where people may comment on the plan and make a recommendation to council regarding its’ approval. Information on upcoming meeting dates will be posted on the website.

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Utility Billing

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1. Why do I receive a Stormwater Bill?

The Stormwater Bills finance an unfunded federal mandate. It provides revenue for storm sewer maintenance, city right-of-way drainage improvements, and stormwater quality projects.

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Zoning Code Enforcement

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1. Do I need a permit for my home business?

You don’t need a permit, however, the City of Fishers has many regulations in place that need to be followed.

2. Can I have chickens?

Your property must be at least 5 acres and be zoned Ag or ER.

3. Do I need a permit for my sign?

Most signage does require a permit from the City of Fishers before being displayed. Please call the Community Development Department and the details of the sign ordinance can be discussed.

4. Where can I keep my trailer/RV/Boat stored on my property?

Outdoor storage of these types of items are required to be placed behind the front setback of your home and screened from view of neighboring properties and rights-of-way.

5. Can I place signs in the city's right-of-ways?

Weekend directional signage is handled through the Department of Community Development. All other signage in the right-of-ways is handled through the special event permit process.