Fishers COVID-19 FAQs

Topics

COVID-19 Information & Medical Support
City of Fishers Operations
Schools & Daycares
Local Businesses & Service Providers
Support & Resources

COVID-19 Information & Medical Support

Community Risk Scale

What stage/level are we currently in on the Fishers Health Department’s Community Risk Scale?
As of November 10, 2020, The City of Fishers moved into Level 4, or Red, based on the rapidly rising number of cases of COVID-19 in our community.

What does Stage 4, or Red, mean?
This is the highest level of risk for our community, and means action must be taken quickly to mitigate the spread.

Why did the Fishers Health Department (FHD) recently change the metrics used for the Community Risk Scale?
There were no other metrics available when the FHD first developed the Community Risk Scale this summer, so they have changed the metrics to better represent the evolving information available and best indicate the current level of risk in our community. See the new scale and recommendations.

What are the biggest changes to the metrics?
There are no changes to the risk-based rating scale, but there are some changes to the suggested activities and related risk for each level, including school and workplace activities.

Fishers Health Department Community Recommendations

Where can I find the latest orders and recommendations?
See Fishers Health Department's current orders and recommendations.

Is a stay at home order currently in effect in Fishers?
No, but if the situation does not improve and our metrics do not decrease, FHD could implement a stay at home order.

Are there any travel bans or restrictions in place for residents?
There are no travel restrictions currently in place in Fishers.

Are masks mandatory within Fishers?
Yes, masks are mandatory within Fishers city limits. Learn more.

Symptoms & Testing

What should I do if I have symptoms of COVID-19? 
If you believe you have symptoms of COVID-19, the Fishers Health Department recommends you schedule a test to confirm your case. Free testing for all Hoosiers ages 5+ is available at the Fishers Health Department in partnership with the Indiana Department of Health It is recommended that those experiencing symptoms, and who are presumptive-positive, quarantine for 10 days. Learn more about exposure protocol.

Schedule an appointment for:

Where can I find more info on testing in Fishers?
Get answers to frequently asked questions on the Testing FAQ page.

Is the City of Fishers providing antibody/antigen testing?
Currently, the Fishers Health Department is not providing antibody/antigen testing. See the full statement on this policy.

How to Stay Updated

What resources are available for Fishers residents to get information on the COVID-19 situation locally?

  • Fishers COVID-19 Hotline: Call 317-595-3211 if you have questions or need assistance, open Monday - Friday from 8:30 a.m. to 7 p.m.
  • Fishers Health Department COVID-19 information page with community risk info, data dashboards, and resources for residents
  • Follow the Fishers Health Department for updates on Twitter, Facebook and Nextdoor.
  • Find info on COVID-19 cases in Hamilton County on the Hamilton County Health Department website.
  • Indiana State Department of Health COVID-19 hotline for general public questions: call 877-826-0011 24/7 or e-mail.

Where can I sign up for email updates about COVID-19?
You can subscribe to COVID-19 email updates from the Fishers Health Department using this form.

Where can I find information and resources from the state? 
See public resources from Governor Holcomb’s office  and Senator Young's toolkit of resources,

City of Fishers Operations

Has the City of Fishers shut down operations? 
City operations remain open and essential. City Services Building is temporarily closed to limit interactions. City Hall remains open for resident assistance. For individuals with traffic, court, and/or utility payments, you can make transactions online. If paying with cash, please visit City Hall with exact change. Masks are required in City buildings.  

How can I make payments for tickets, sewer/stormwater bills, permits, etc.?
Residents can continue to make transactions online, including paying tickets, sewer and stormwater bills, and permit application and payment. DPW & Engineering Projects are proceeding with business as usual with staffing precautions in place.

Are the Fishers Police and Fire Departments open?
These departments are open with business as usual, with special protocols in place.

Special Events

How do I obtain a special event approval for my event of 25 people?
Special and seasonal events planned for 25 attendees must obtain approval from Fishers Health Department and submit a COVID-19 safety plan at least 7 days prior to the event. Learn more.

Fishers Parks

Are Fishers Parks open?
Fishers’ park properties, with the exception of the AgriPark, are currently open. We encourage our community to get outdoors and enjoy the amenities our parks have to offer, while adhering to social distancing guidelines. Find a map of Fishers parks and trails.

Are playgrounds open?
Fishers Parks playgrounds are open. 

Are restrooms open in Fishers Parks?
Restrooms at Fishers Parks have closed for the season.

How can I prevent the spread of COVID-19 while visiting parks? 
Under the guidance of the Fishers Health Department, residents are encouraged to take the necessary precautions to slow the spread of COVID-19:

  • Wear a mask or face covering (mandatory in Fishers city limits)
  • Practice social distancing: stay 6 feet apart and avoid congregating
  • Wash your hands frequently or use an alcohol-based hand sanitizer

Fishers Parks’ schedule is subject to change dependent upon the Governor’s Back on Track Indiana plan and subsequent Executive Orders.

Fishers Parks continues to implement social distancing measures at parks and venues. This includes:

  • Face coverings for staff (face coverings for guests required)
  • Additional cleaning measures at venues
  • Social distance between tables inside venues

City Court

Are City Court hearings in person?
The Fishers City Court will not be conducting hearings in person. All hearings will be conducted remotely by Zoom videoconference. In addition, the ticket window at the Fishers City Services Building is currently closed to the public.

How can I pay my ticket?
You may still pay your ticket online if your violation does not require you to appear in Court, or you may mail payment in the form of cashier’s check or money order. Personal checks are not accepted. In-person payments at City Hall can only be paid by exact cash, cashier’s check, or money order at this time.

Schools & Daycares

Are schools or daycare facilities closed? 
For the latest information on plans for the 2020-2021 school year, visit HSEschools.org. See the COVID-19 school attendance quick reference guide from ISDH.

Daycare facilities are permitted to stay open but may close at their discretion.

Local Businesses & Service Providers

Where can I find business recovery and support for my Fishers business?
For information and support, visit fishersecondev.com.

Are food trucks permitted in neighborhoods?
Food trucks are permitted with the following guidelines:

  • Food trucks must be registered with the Fishers Health Department
  • Food trucks should implement mobile/online ordering for residents to utilize to avoid lines and person-to-person contact
  • Residents must abide by the CDC’s guidelines of 6-foot distance when waiting for food orders
  • Residents should reduce the number of family members waiting for food orders. For example, only one adult to visit the food truck and/or wait in line. Children should remain at home if possible.

Support & Resources

Where is public WI-FI available locally?
The Hamilton East Public Library has complimentary WI-FI access in their parking lots. Information available here.

What mental health resources are available during this time?
We’re still a #StigmaFreeFishers. If you or a loved one need mental health support, a list of resources is available here. If you have immediate concerns or are in danger, call 911.

Is there assistance on medication and grocery runs for senior citizens?
The City of Fishers recommends residents aged 65 and older cautiously social distance through Stages 4 and 5. Find resources for ages 60 & older.

Is there housing assistance available?

What food pantries are open in Fishers?
See the list of food pantries. A local food pantry directory is also available from the Good Samaritan network

Are there local blood centers or blood drives where I can donate blood?
Verisiti Blood Center of Indiana: 

11005 Allisonville Rd, Suite C
Fishers, IN 46038
317-576-9680

Versiti is also collecting plasma from those who recovered from COVID-19 to provide to hospital partners to treat other coronavirus patients. Learn more about the convalescent plasma program.